True Outdoors LLC

About
True Outdoors LLC provides residential and commercial tree care throughout Volusia, Seminole, Orange, and Escambia counties in Florida. Services include tree trimming and pruning, tree removal, stump grinding, storm damage cleanup, emergency tree removal, and ongoing tree maintenance.
Service Areas
Reviews (50)
Great company to work with. Very professional and knowledgeable about trimming. Cleanup and haul away was great. Damon did a thorough check to make sure all was completed according to contract.
Business Response:
Thank you so much for the 5 star review!
Business Response:
Thank you for the 5 star review<br>
Reasonably priced and the crew did a good job! Ethan and Damon made sure we were satisfied with the outcome...I would recommend them to others!
Business Response:
Thank you for the kind words and hiring True Outdoors Tree Service
What a great experience! The owner was exceptionally responsive. His team was quick, very communicative, polite, and did an amazing job. We very highly recommend them!
Business Response:
Thank you for the review, we're glad to serve you!
We had a great experience with True Outdoors! We have three really tall palms that were totally out of control and these guys trimmed them up perfectly. We couldn’t be happier with their service and will definitely be using them again.
Business Response:
Thanks for choosing us as your tree professionals!
Ethan was here within an hour of calling him that a large tree limb had fallen on our house and didn’t leave until everything was cleaned up! He had his crew and the crane were here shortly after lunch and the large tree was down within 5 hours!! Very professional and his crew were good workers! We would recommend True Outdoor to anyone!
Business Response:
Thank you so much Sue for your 5-star review! We're glad we could respond quickly and help safely remove the large tree limb from your home. At True Outdoors Tree Service, serving Orlando, Deltona, and beyond, we pride ourselves on fast, professional service and skilled crews. Your recommendation means a lot to us, and we're happy to know you were satisfied with our work. If you or anyone you know needs reliable tree removal or other tree services in the Orlando area, don't hesitate to reach out! Thanks again for trusting us with your tree care needs.
The team at True Outdoors did an awesome job removing a huge oak tree from my backyard. Limited space and structures complicated the job, but it didn’t deter them for long! When it became evident they were not able to utilize a crane as planned, they went to work dismantling the tree by hand. I can’t recall when I’ve seen a team work so hard and so well together. Additionally, it was the most entertaining thing I’ve seen in ages. These guys have mad skills, and I couldn’t help but watch them work. They constantly communicated to ensure each others safety and to avoid damaging my house, shed, fences, driveway, pavers, even my grass, and took the same care with my neighbors property!! This is not your typical service provider - they were extraordinary from the Owner down!! I highly recommend True Outdoors if you need an Arborist or a tree removed. EXCEPTIONAL at every level!
Business Response:
Thank you so much for your kind words and detailed review! We're thrilled to hear you were impressed with our team's effort and attention to detail, especially under challenging conditions. Please don’t hesitate to reach out for any future tree services!
We needed a 37’ four truck tree with a 5’ truck removed for a pool deck expansion project. Ethan True provided a quote which included cutting, removal of debris and stump grinding. The tree took five hours including the cleanup. A couple of days later the stump grinder arrived and completed the project. This is not the first time I’ve used True Oitdoors and I’m certain I’ll use them again.
Business Response:
Thank you for choosing True Outdoors for you tree service
We had an incredibly dangerous dead tree looming over our house in the front yard. The wife and I had a baby recently and with my wife quitting her job and staying at home to care for the baby, we didn't have too much money to spare. At some point, True Outdoors was chopping down trees in the neighborhood, they saw our tree and knew that it was a liability and it had to come down. I wasn't home at the time, but my wife says they knocked on the door and asked about it. My wife explained our financial situation and the guys respectfully walked away. Next thing she remembers, they were out there cutting it down! They chopped it up into manageable pieces and offered to haul it away, but I asked to keep it for fire wood. Sometimes this world can be an incredibly dark place. True Outdoors are the good guys. I have so much gratitude towards them. I'm not sure what made them decide to treat us so well, but if you ever need tree services, I know that they'll do the same for you.
Business Response:
Sometimes circumstances call the community to come together and help those in need. Pleased to serve our community and our customers
Ethan & his crew did a great job recommending the trees needing attention to stay healthy and removing the ones dead or too far gone to save. They pointed out limbs threatening my home and pool area and removed them with precision and skill. Priced very reasonably and any complaint I had was quickly addressed. I will use their services again and would recommend True Outdoors to anyone.
Business Response:
Thank you kindly for the review!
Great service and professional employees! Fast, professional, and exceeded all expectations!
Business Response:
Thank you so much for your wonderful review! We're thrilled to hear our team provided fast and professional service that exceeded your expectations. Please don't hesitate to reach out for any future tree care needs!
10/10 great tree service
Business Response:
Thanks for the great review!
I met Ethan quite by accident, but I’m sure glad our paths crossed. I had been concerned about our trees and he answered all my questions. He showed me what needed trimming as well as what did NOT. His team was on time, professional and very safety conscious. He’s got my business for life.
Business Response:
Thank you for kind review
Very well put together crew, prices are professional as well as the company as a whole
Business Response:
Thank you, James, for your kind words and 5-star review! We’re delighted to hear that you found our crew well put together and our prices professional. At True Outdoors Tree Service, we strive to maintain high standards in both our work and customer service. Your feedback is greatly appreciated, and we're glad to know that our efforts met your expectations. We look forward to serving you again in the future!
Ethan does a great job. I highly recommend him and his crew. They do a nice clean job.
Business Response:
Thank you for the kind review
Great company, great crew, great job! Oak tree trim and large tree removal- complicated due to nearby canal done with expertise. Thank you to Ethan, Connor, Damon, Bedford and team, you guys are awesome!!!
Business Response:
Thank you so much for your kind words and for trusting us with your tree care needs! We're thrilled to hear that you were satisfied with our oak tree trimming and large tree removal services, especially given the complexities of the nearby canal.
Highly recommend True Outdoors! Ethan True bid our tree removal with a fair solution and honest price. His team arrived on time, they were knowledgeable and friendly, and they thoroughly cleaned up before they left. We are very satisfied customers!
Business Response:
Thank you for the kind review and business!
We had True outdoor come to our home to get a little bit of property cleared out on the side of our house.The job was great! Then everything was completed.Everyone they had working was very polite and kind. Had a little hiccup but they made sure to make it all good. Give them five stars Plus *******
Business Response:
Thank you so much, Cynthia, for your wonderful review and the 5-star rating! We're thrilled to hear you were pleased with the property clearing we did on the side of your home. At True Outdoors Tree Service, we strive to ensure that every job is completed to the highest standard, and we're happy to know that even with a small hiccup, we could make things right. It's great to hear our team was polite and kind throughout the process. If you ever need more tree or land clearing services in Deltona, Orlando or the surrounding areas, we’d be happy to assist again!
Conner and Trey came out gave me a competitive price and was able to schedule my tree removal the same week. The crew was amazing cutting the trees down and very quick including clean up and removal.
Business Response:
Thank you so much, Sherrie! We're delighted to hear that Conner and Trey provided you with a competitive price and quick scheduling. Our crew aims to be efficient and thorough, so we're glad they met your expectations.
I’m not sure there’s enough space here to say how great this company is. From my first encounter with Conor during the estimate, to the actual project being done, everything was professionally handled. Ethan was even on site the majority of the second day. He took the time to explain things to me in a way that made sense. I also watched him with his crew. He taught them as they worked. This company is not just about making money. They are very much about doing right by the landscape while also doing they best they can for your wallet. Understandably, tree trimming/removal is not what most of us want to spend our money on, but when it has to be done, go with an honest company who genuinely knows what they’re doing and cares about what they’re doing. I will call these guys again when I need more work done, and I will highly recommend them to everyone I hear of needing tree work. They’re prompt, polite, professional, personable…and did an incredible job both with the project and the cleanup.
Business Response:
Thank you so much for the kind review
Business Response:
Awesome to see the 5 star review!
I needed 5 large pine trees removed from my property. I looked up tree services and Ethan True, the owner of the business, came that same day and had the trees surgically cut and removed the same day for a fair price! His equipment is top quality and he works fast but safe! The buildings next to the trees didn’t get a scratch! Highly recommend him!
Business Response:
Thank you Mr. Enns for your kind review and business
Crew arrived timely and was very efficient. Property was cleaned after all the work was completed. I felt the cost was fair and would hire them again.
Business Response:
Thank you, Mitchell, for your positive review! We're glad that you appreciated our timely and efficient crew and found our pricing fair. We look forward to assisting you again in the future.
Conor and the team at True Outdoors were amazing! 24 hours from quote to services complete. Fair pricing, great communication, and our yard was more cleaned up after services than before.
Business Response:
Thank you so much for your kind words! We're thrilled to hear that you appreciated our quick turnaround, fair pricing, and thorough cleanup. Please don’t hesitate to reach out for any future tree services.
Very good workers reasonable they clean up
Business Response:
Thank you!
This is the second time I have used these guys and they get it and out with good cleanup. The prices are reasonable and service speedy and quality.
Business Response:
Thanks for the second opportunity to service your property
The guys were awesome, and they did great work!
Business Response:
Thank you sir for your review and business!
All work was completed as agreed upon. Clean up was exceptional. Thank you Ethan and personnel for a job well done.
Business Response:
We're glad you reached out to us so we could complete your project!
Great work and care of my property and also provided education about tree care and trimming. Also had a stump ground and the care of that area was equally conscientious! Timely service and good communication!
Business Response:
Thank you for the kind review
Honest group of people who take pride in their work and it shows.
Business Response:
Thank you for the 5 star review and business<br>
3 of the 4 trees we had trimmed were spiked, which is not ANSI standard. We chose True Outdoors because they are part of the ISA chapter and are supposed to prune trees according to the standard. After finding the spike marks in the first 2 trees, I was told the climber was a fill in and he was told not to spike trees but that just means no one was overseeing the work being done to tell him to stop. Conor told us the owner/arborist would be here to oversee everything being done but he wasn't. Ethan signed a waiver stating he will take responsibility should anything happen to our tree from spike damage. After finding the third tree with spike marks I contacted Ethan, but he never responded. I trusted that they were doing things right so I didn't watch the whole time but I know now I should have. I am worried for the health of my trees now and sad for the damage that can't be reversed. Edit: Ethan did finally respond after I wrote this review and he said he will also take responsibility should anything happen to the third tree from spiking.
Business Response:
I responded to your emails, after seeing the spike marks I signed off on FULL liability of any tree that was spiked to be taken care of even though it was a mistake by a new employee, I took full responsibility on the act. I even advised I was out of town at the time the job was completed. We had a new climber, who was instructed on proper techniques and went against direct orders, which is why he’s no longer with us. <br><br>I am part of ISA and I’m not internationally certified but I am an arborist and part of ISA along with being a member, which I shared with you on site about how it’s a test that’s stopping me from being internationally certified. <br><br>We don’t minimize this issue/problem in anyway as it is improper work and believe I took full responsibility of the matter, so confused as to why you changed your 5 star review to a 2 star review. <br><br>We walked the whole job and you were satisfied and paid, the debris in photos could be from us that we missed, but with your home being surround by a heavy overgrown/natural wooded lot it’s easy to know what we left vs was there. We always clean up well but as you can understand in these conditions it’s hard to find perfect balance, as to why we always walk the property. I understand the spike marks were found later and I was happy to responsibility of it all.<br><br>Please reach out to us as I’d like to fully rectify this issue <br>
Business Response:
Thank you for the review!<br>
We hired true outdoors to trim up 3 trees that were close to our home. They did a phenomenal job and arrived on time with an efficient crew! Very happy with the work, knowledge and pricing. All around AMAZING experience
Business Response:
Thank you Chris for your review and business! Glad to serve our local community
Very professional. Very knowledgeable. Excellent recommendations and service.
Business Response:
Thank you so much for your kind words and for trusting us with your tree care needs! We're thrilled to hear that you appreciated our professionalism and expertise. Please don't hesitate to reach out for any future tree services.
These guys were great! With arborists on staff they really know what they are doing. They trimmed several of my trees and cut down a pine that was dangerously close to the house. They were very aware of how to make proper trims that do not damage, indeed may help the tree. The clean up was immaculate. Friendly, nice and financially reasonable. I will use them for all my tree work in the future (even though that may be a while because they did work that will help control growth for several years). Thank you guys! great work!
Business Response:
Thank you for the detailed review and thoughts on our company! Glad we were able to help you make your property safer
Business Response:
Thanks for the review!
Highly recommended
Business Response:
Thanks for the opportunity to serve your family!
I really appreciate the job the guys at True Outdoors did for me. They gave a very fair price and did quality work. I wouldn’t hesitate to use them again!
Business Response:
Thank you, Gregory, for your wonderful feedback and 5-star review! We’re glad to hear that you appreciated our work and found our pricing fair. At True Outdoors Tree Service, delivering quality work at a fair price is our goal. We’re thrilled to know that you would choose us again. Thank you for your support, and we look forward to serving you in the future!
What a wonderful job, we are so happy with the professionalism and transformation of our yard! Would absolutely recommend!
Business Response:
Thank you so much for the review and work! We’re glad that you’re satisfied with your property!
The owner Ethan was fantastic on follow up very concerned and making sure I was happy with the finished job. Very happy with their work.
Business Response:
We're glad to hear your satisfaction with our company
The crew is very professional, talented, experienced and they did an amazing job. The were at our home on time and kept us update on everything.
Business Response:
We take pride in our work and glad we met to your standards!
Tree work was professionally handled. They had the right gear to get the job done safely with trees over my house. Worked with me and made sure I was happy and communication was clear.
Business Response:
Thank you, Aaron, for your awesome review! We're glad to hear that you were satisfied with the professional tree work and that our team had the right gear to handle the trees safely over your home. At True Outdoors Tree Service, safety and clear communication are top priorities, and we're happy we could ensure you were pleased with the outcome. If you or anyone in the Orlando area needs reliable tree services, we’d be more than happy to help again. Thanks for trusting us with your tree care needs!
True Outdoors receives our highest praise for tree removal and trimming. We had four 65 ft oak trees removed that were dead and heavy trimming of other trees. True Outdoors were always punctual, professional, thorough, knowledgeable and did an amazing job. Clean-up was thorough and exacting and nothing was damaged. We highly recommend True Outdoors! Phran and Don Roth
Business Response:
Thank you for your kind words and endorsement, Phran and Don! It was our pleasure to work on your oaks and we're glad the service lived up to your expectations. We look forward to assisting with any other tree care needs you may have in the future. Thanks again!
Conor and Killian were very helpful with their expertise and fair pricing, they had a massive crane to take a tree out of my back yard and it was very fun to watch. Ethan the owner was also very honest and easy to work with, I am recommending True Outdoors to all my friends and anyone who needs tree work done.
Business Response:
Thank you so much for your kind words! We're thrilled to hear that you found Conor, Killian, and Ethan helpful and honest, and that you enjoyed watching the crane in action. Please don’t hesitate to reach out for any future tree care needs.
My uncle was in desperate need of a tree removal. he only had one week to get the tree removed from his yard since he had a concrete company coming to pour some concrete. I called at least six different companies to come out and give him an estimate. Three companies didn’t even show up after they said they were the two that did show up were both extremely overpriced. I don’t normally write reviews, but I really felt the need to let everybody know that true outdoors came to his rescue. They were shocked when we told them what the other companies tried to charge. They came out a couple of days later and did an amazing job. The customer service and work quality was incredible, I can not say enough good things about this company.
Business Response:
Thank you for trusting us to be your #1 tree professionals
Friendly and knowledgeable staff. Work completed efficiently. Thorough cleanup. Will use them again. Price reasonable
Business Response:
Glad we were able to help you and your good friend too!
Very good work. Speedy work. Left property in great shape. Clean up and follow up was great.
Business Response:
Thank you so much for the 5-star review, Rick! We're thrilled to hear you appreciated the speedy work and thorough clean-up. Looking forward to serving you again in the future!
I met Conor with True Outdoors yesterday. He explained the problems with the trunk with our sweet gum tree. We decided to take the tree down The workers showed up promptly and did an excellent job!! I highly recommend Conor and True Ourdoors LLC We will definitely use True Outdoors again for our tree maintenance needs!!
Business Response:
Thank you so much, Patricia! We're glad to hear Conor and our team could provide the prompt and excellent service you needed for your sweet gum tree. We appreciate your high recommendation and look forward to assisting you with future tree maintenance!
Very professional from my first conversation with Ethan. The work the Damon and David did on my 3 palms exceeded my expectations. I would highly recommend them!
Business Response:
It was a pleasure doing your project
Reasonably priced did exactly what I wanted and cleaned up better than I expected
Business Response:
Glad you were satisfied with the work
